Thanks for shopping at Gourmet Korea!
If you are not entirely satisfied with your purchase, we’re here to help!
Please contact us first if there are any items you would like to return.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a week, depending on your card issuer’s policies.
You would need to first pay for the shipping at your own cost via Royal Mail 1st class normal delivery. Once we receive your item, you will receive a full refund and the cost of return shipping will be added from your refund.
If you have any questions on how to return your item to us, contact us to firstname.lastname@example.org